Sydney, Australia – Jan. 17, 2017 –#DellBoomi has announced that #KordiaSolutions Australia has transformed its internal processes and customer services delivery capabilities using Boomi’s #AtomSphere integration platform as a service ( #iPaaS ). The alignment of data across key ERP and warehouse platforms has resulted in significant cost savings for the business. Kordia is a communications, #cybersecurity, broadcast and infrastructure services provider which operates in both Australia and New Zealand. Following a period of significant business expansion – and with renewed focus on providing innovative digital customer service solutions – Kordia Solutions Australia recognised its former business processes were not operating to optimum performance levels. Previously, Kordia Solutions Australia’s core platform which is responsible for finances, warehouse management and customer interactions was not connected with the wider ecosystem, and therefore unable to transfer data in real-time – this meant there was potential for misalignment of records. As part of a comprehensive digital business transformation to create seamless data flow throughout the organisation, Kordia Solutions Australia identified the need for effective integration that would allow in-house applications, SAP and cloud-based applications to share data and create visibility for all employees and end users. In doing so, Kordia was able to reduce the cost of data reconciliation under its former processes. Kordia Solutions Australia selected Boomi for its powerful and scalable cloud-based integration capabilities, as well as the simplicity of the platform. Alternative platforms were developer-focused and required the deployment of additional resources which would generate additional costs. “With a new digital customer strategy in place, we implemented Boomi to help provide the ‘software glue’ between our network and applications to manage secure access to, and exchange of, information amongst our staff and customers located throughout Australia,” said Mark O’Dwyer, General Manager IT, Kordia Solutions Australia. “Boomi has delivered direct and measurable benefits; we now have peace of mind in knowing our data is up to date and accurate across integrated systems, allowing us to connect with customers and partners, improving time-to-value externally.” “Boomi was attractive because there was no requirement to hire and engage developers, and no dedicated resources were needed to complete the implementation. Training existing staff to use Boomi was simple because the platform is configurable through visual design and inbuilt connectors, making it significantly easier to understand,” said O’Dwyer. Kordia implemented Boomi AtomSphere with support from Boomi partner and integration specialist, WDCi Group, which was engaged from the start of the project to aid the design and deployment process. WDCi ensured the roll-out was simple due to its expertise in integrating to SAP and experience with web services, file and database application vendors. “Lacking complete visibility across an organisation’s in-house applications can result in significant unexpected costs, particularly for companies that manage large stock levels,” said Michael Evans, Managing Director Asia-Pacific and Japan, Dell Boomi. “By integrating systems via Boomi AtomSphere, Kordia Solutions Australia has streamlined its environment to ensure that data is effectively synchronised and readily available so that employees can provide services to their customers without delay while costs are kept down.”
http://www.cso.com.au/mediareleases/28905/kordia-solutions-australia-sees-significant/
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